This Privacy Policy outlines how personal information is collected, used, disclosed, and protected in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using this website or services, you consent to the practices described in this policy.
1. Collection of Personal Information
Personal information may be collected in various ways, including when you:
- Visit the website
- Contact via forms or email
- Subscribe to a newsletter
- Make a purchase or request services
- Provide feedback or engage with customer support
The types of information collected may include:
- Name
- Email address
- Phone number
- IP address
- Billing or shipping information
- Any other information voluntarily provided
2. Use of Personal Information
Personal information is collected for purposes such as:
- Providing services and customer support
- Responding to inquiries
- Sending newsletters or updates
- Improving website functionality and user experience
- Processing transactions
- Complying with legal obligations
3. Disclosure of Personal Information
Personal information may be disclosed to third parties in the following circumstances:
- Service providers assisting in business operations (e.g., hosting, payment processing)
- Legal or regulatory authorities when required by law
- Other parties with your consent
All reasonable steps are taken to ensure that third parties handle personal information in accordance with applicable privacy laws.
4. Data Security
Appropriate measures are implemented to safeguard personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Access and Correction
You may request access to your personal information and request corrections if you believe it is inaccurate, incomplete, or out of date. Requests can be made via the contact information provided on the website.
6. Cookies and Tracking Technologies
This website may use cookies and similar tracking technologies to enhance user experience, analyse website traffic, and assist with marketing efforts. Users can manage cookie preferences through their browser settings.
7. Cross-Border Disclosure
In some cases, personal information may be stored or processed in countries outside Australia. Reasonable steps are taken to ensure that overseas recipients comply with Australian privacy standards.
8. Complaints
If you have any concerns or complaints regarding the handling of your personal information, you are encouraged to make contact. All complaints will be reviewed and addressed in a timely manner.